We are working to fix this problem as quickly as possible.
I'm sorry for the issues you've encountered with Amazon Prime Music.
The service has, however, admitted that there are issues via its Twitter orifice. The Register contacted Amazon to find out what is happening, and when customers will be able to once again enjoy their tunes of choice but we have yet to receive a response. While the bulk of the reports have come from UK users thus far, issues are also being noted in the US and India. #AmazonMusic is down 😫 I need music!!!! /31D74wDSki We at El Reg have seen the same message appear when we attempted to stream The Liberty Bell march (the only music to listen to when writing a piece about the Windows 10 October Update.)
Users noted seeing error messages popping up on the streaming app presumably due to an issue with Amazon’s cloudy platform rather than an AI-infused musical taste checker. Problems began just after 10am (UK time) as users reported that the Amazon app, streaming web site and even the creepy home surveillance, er, automation devices stopped playing music from the is the app down? In a reminder of a golden age when we still had physical media, Amazon Music decided to pop on its headphones and chill out to some Harold Budd this morning, leaving users unable to access the streaming service.